Privacy policy

Privacy Policy

Last updated: April 28, 2026

VACAT LTD operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). VACAT LTD is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect or Process

We collect or process the following categories of personal information, depending on how you interact with the Services:

  • Contact details: name, billing address, shipping address, phone number, and email address (contact@vacat.ltd).

  • Financial information: payment confirmation and transaction details (processed securely via Shopify).

  • Account information: username, password, and preferences.

  • Device & Usage information: IP address, browser type, and interaction with our website.

How We Use Your Personal Information

  • To Provide Services: To fulfill orders, arrange shipping (including via our third-party logistics partners), and process returns.

  • Communication: To provide customer support and respond to inquiries sent to contact@vacat.ltd.

  • Security: To detect and prevent fraudulent transactions.

  • Legal Reasons: To comply with applicable UK and EU laws.

How We Disclose Personal Information

We may disclose your personal information to:

  • Shopify: Our service provider that hosts this platform.

  • Service Providers: Including payment processors and fulfillment partners (essential for our dropshipping model to ensure your order reaches you).

  • Legal Authorities: When required to comply with the law.

Your Rights (UK & EEA)

As you are interacting with a UK-based company (VACAT LTD), you have the following rights under the UK GDPR:

  • Right to Access, Delete, or Correct your personal data.

  • Right to Portability (receiving a copy of your data).

  • Withdrawal of Consent for marketing communications.

To exercise these rights, please contact us at the details provided below.

Security and Retention

We retain your personal information for as long as necessary to maintain your account, provide the Services, and comply with our legal and tax obligations in the United Kingdom.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

  • Trade name: VACAT LTD

  • Registration number: 16608629

  • Email: contact@vacat.ltd

  • Physical address: 77 Boundary Road, Brighton and Hove, Hove, BN3 5TD, England

For the purpose of applicable data protection laws, VACAT LTD is the data controller of your personal information.